WHY WOMBAT’S?
The world needs places and companies where people can stay and work, share their passion, creativity and responsibility.
Our mission is to create inspiring places. Hosting our guests with passion and empathy is our tribute to their travel adventure. It is our responsibility to provide a safe and clean environment, where everybody can be part of an
open-minded community.
We want to inspire people to travel, make our guests smile and share the unique Wombat’s atmosphere so they can leave us with great experiences and unforgettable memories in their backpacks.
Currently we are looking for a:
Head of Reception (f/m/d)
for our wombat´s hostel in London
Required core competencies:
-Leadership competency:
· Staff development
· Visionary thinking
· Inspiring
-Organisational competency:
· Self-management and organisation
· Prioritisation
· Time management
· Efficiency and effectiveness
· Delegating
-Social + communicational competency:
· Empathetic
· Accommodating
· Open-minded
· Taking responsibility
· Authenticity
· Negotiation skills
· Sharing and conveying contents and values
· Complaint and conflict resolution skills
-Hospitality: Enthusiasm for service/hosting
Core tasks:
-Staff management and leadership
· Responsibility for all staff management issues
· Responsibility for staff development
-Quality control management
· Implementation, improvement and assurance of quality and process standards
-Finance and cost management
Budget responsibility, business management control, cost management, reporting
-Visionary and strategic leadership
Looking for and introducing new ideas and possibilities in accordance with the Wombat´s vision and mission
-Front office management
· Stock taking of front office supplies
· Organisation of the entire reception area (including physical appearance)
Our offer:
Working in a dynamic, international environment and in a relaxed atmosphere with many different people and nationalities
Personal and professional development (coaching and constant training courses)
Free or discounted overnight stays in all wombat's CITY HOSTELS (Vienna, Budapest, London, Leipzig, Munich), also possible for family members
Further information
The minimum gross salary for this position is £ 2,943.20
40 hrs./week
Start of work: ASAP
The above applies to you and you can imagine taking over this responsible key position at wombat's and growing together with us? Then we are looking forward to hearing from you!